Need help with Toléra? We’re glad to help.

Contact us

Email: [email protected]

We usually reply within 1 to 2 business days.

Frequently asked questions

How does the tolerance score work?

Toléra looks at your meal (portion size, fat, how rich or fried it is) and estimates, from 0 to 100, how gently it is likely to sit with your digestion on a GLP-1 treatment. It is an estimate for general guidance, not a medical diagnosis.

Are my meal photos stored?

No. Your photo is analyzed in real time to recognize the food, then discarded. We never store your photos.

How do I cancel my subscription?

Subscriptions are managed by Apple. Open the Settings app on your iPhone, tap your name, then Subscriptions, then Toléra, then Cancel. You keep access until the end of the current period.

How do I delete my account?

In the app, go to Profile, then Delete account. This permanently removes your account and meal log from our servers.

Is Toléra medical advice?